As a COO, you need to know which technology is most beneficial to your operations. Have the ability to manage multiple responsibilities simultaneously, often under pressure, and be flexible to changes in priorities. Proven track record of success within a similar organization with references. Ability to acquire and hold a valid US driver’s license and successfully pass vehicle insurance verification. Yes, you need to be intelligent, perceptive and organized, but operations is also about knowing the right people and getting them together to get stuff done quickly and efficiently. One COO I know told me that the biggest value-add this past year has been running workshops to help people decide what their priorities are — not the analytical bits she was hired for.

Additionally, at Zuckerberg Media, Augustine helped to package the company’s participation as a General Partner in Surround Ventures, an entertainment, media and technology fund operating between Tel Aviv, NYC, LA, and San Francisco. Augustine also Co-Founded and served as managing director of Broadway Beta Ventures, a fund dedicated to live entertainment and the technologies and services that fuel it. He credits his success to early learning differences, including a struggle with dyslexia and a speech impediment. He graduated from Harvard College and NYU’s Tisch School of the Arts. Today, he is the Chief Operating Officer of National Retail Systems . NRS is an asset-based third-party logistics company founded in 1952.

When delegating, you can take large projects or responsibilities and divide them into smaller sections. When team members know what they are responsible for, it can help improve productivity. For example, as a business grows, the COO might https://personal-accounting.org/ need to adapt the organization’s systems and business strategies. The COO is going to managing your internal teams so you want to make sure this person knows how to motivate employees to get the work done and hit all of your milestones.

While your work is complex, present it so that anyone can follow along — which will make work more efficient. Just as soft skills like resilience and adaptability are essential for the future of work, these same skills are needed to be a high-performing COO.

Chief Operations Officer Coo Duties & Responsibilities 7

Cover Letter Help Boost your chances of having your resume read with our help. Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. Concern for Others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job.

• Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
• In 2000, his salary at Dell was $700,000 with a bonus of $1.2 million.
• We’ve just been valued at $1.25bn and we have every intention of building a €100bn company.
• For most careers the answer is “one page.” COOs need more, and 2 pages is ideal.
• Once you’ve determined you’ve hired the right person for the COO role, grant that individual real decision-making power over the aspects of the business that fall within his or her purview.

As a pioneer in risk assessment, Munich Re drives the digital transformation of the global insurance landscape, expanding products and services as new forms of risk emerge. Part of what chief operating officers do these days must be firmly focused on people, as well as processes. After all – your organization can only run smoothly if your people are happy, engaged, and productive. Solid working knowledge of budgeting, sales, business development, and strategic planning.

Working as a Chief Operating Officer

Senior executives are, by definition, ultimately responsible for every decision and action of every member of the company, including those decisions and actions of which they are not aware. Not surprisingly, research shows that between 35% and 50% of all CEOs are replaced within five years.

• Earlier in his career she worked with Willoughby Hills Fire Department as a firefighter and paramedic.
• CEO is a functional title with daily leadership duties and responsibilities, while ownership is a legal designation.
• Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
• For IT firms, agility and maintaining focus on innovation is key, while accountancy firms are looking for new ways to work more efficiently and keep costs low.
• It is a delicate balancing act that is both crazy fun and insanely challenging.

Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Confer with organizational members to accomplish work activities. Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

We spoke to six COOs from fast

Give resources to the best talent already in your organization to maximize their impact and ensure their voices are heard. With a solid talent base, you can focus on training them and providing them with opportunities to lead. In this guide, we’ll learn about the differences between the executive positions in the C-suite, their roles in the organization, and the responsibilities of each position. C-level executives direct and govern an organization, so anyone working in an enterprise setting should have at least a basic grasp of their responsibilities. If you send your resume without one, they’ll have no way of knowing you’re not just auto-applying to every job opening in the book.

Méange Matthews is the Executive Vice President and Chief Operating Officer for the Public Health Institute. Matthews brings a wealth of expertise in management, planning, organizational support, and policy analysis to PHI. She is focused in part on ensuring PHI’s operational excellence and internal efficiency. The organization has more than doubled in size and funding as a result of the pandemic, which has increased the operational lift. Matthews has overseen and implemented every change and had a direct positive impact on patient outcomes.

In summary, the CEO-COO marriage can be the most beneficial relationship for the health and long-term viability of an organization. In order for this partnership to flourish, it requires a clear division of responsibilities, rapport built on mutual trust and respect, free-flowing and frequent communication, and the time needed for a true bond to form.

Chief Operations Officer Coo Requirements & Skills 4

The answers to questions such as these determine which of the following five leadership approaches an effective CEO will adopt. The ideal candidate will provide a productive work environment that matches the skill set and abilities of staff members as well as professional growth opportunities that result in team cohesion and engagement. The COO will foster a culture of collaboration, mutual respect, and teamwork throughout the institution. Additionally, the COO will approach the departments s/he manages with focus and balance and will make decisions based on a clear understanding of the strategic objectives of the Museum. The COO will have excellent interpersonal skills, be systematic, detail oriented, patient, a self-starter, and work well under pressure. This individual manages time efficiently, analyzes and solves problems collaboratively. Before joining University of Phoenix, Krishnaiah held the role of chief operating officer at Western Governors University, where he led significant growth in student learning outcomes.

For example in hospitals there could be a CMO , a CNO and a CMIO . Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.

COO as successor

Ben Horowitz in his book, The Hard Thing About Hard Things, explains that there are two types of situational CEOs — the Peacetime and the Wartime. The Peacetime CEO is at the helm when the company has a competitive advantage and is growing. Add to that the fact that each CEO has different strengths and weaknesses and it stands to reason that CEOs seek seconds who are the yin to their yang, and are appropriate for the company at a specific inflection point. The Chief Operating Officer is responsible for enhancing the internal organizational processes and infrastructures that will allow Company to continue to develop and fulfill its mission. This position will ensure all operational areas are meeting or exceeding established program goals and metrics. The Coo will provide leadership and management expertise to assist program directors in identifying challenges and opportunities. This position will be responsible for developing, implementing and managing the program aspects of the annual budget in conjunction with the Ceo and Cfo.

Ten years of related experience with an emphasis on leadership, budgeting, human services, and development. An equivalent combination of education and experience may be considered. We are seeking a Chief Operating Officer to be a key member of a newly formed Executive team. The ideal candidate has extensive experience building high trust operating teams, scalable business systems and a track record of efficient capital stewardship. We are looking for a Coo with strong culture, operational and financial leadership skills who has ability to assess and evolve the core operating model of the business. The Chief Operations Officer is a highly skilled and experienced operational manager, strategic thought partner and leader of organizational culture.

• On a day-to-day basis, they spend their time in activities intended to ascertain their organizations’ point of departure and point of arrival .
• Since COOs are close to the day-to-day activities in a company, they have a unique bird’s-eye view of how everything works together.
• Rewarding employees for removing bottlenecks, over-production, and poor prioritization will help create a culture of continuous improvement.
• The Peacetime CEO is at the helm when the company has a competitive advantage and is growing.
• The ideal candidate will provide a productive work environment that matches the skill set and abilities of staff members as well as professional growth opportunities that result in team cohesion and engagement.

While historically, their sole responsibility was looking out for shareholders , increasingly, boards are being expected to look out for all stakeholders more broadly, including consumers, employees, suppliers, and the general public. A CEO can take on any tasks or responsibilities they wish; indeed, some CEOs, particularly within smaller organizations, tend to be pretty hands-on with some corporate functions. Specific responsibilities of a CEO may vary slightly from one company to another, but, in general, this individual is responsible for the ultimate success or failure of the organization. Effectively manages all available resources (e.g. people, funds, equipment, technology, facilities) to implement plans. The Chief Operating Officer’s compensation level, and that of the other officers, should be sufficient to incentivize performance.

Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

• Listen to what their ideal idea of company culture is to determine if your ideas align.
• The CMO, as the name suggests, oversees the organization’s marketing division.
• In fact, some skills only come from volunteer work and other activities.
• Support execution of merger and acquisition activities as a key strategy to achieve company’s growth targets.
• As a result of many calls from people wondering if Dell made a small, powerful notebook computer, for example, the company began assembling and distributing a 100-megahertz Pentium-chip model.

Number of Planned Maintenance Hours / Total Number of Maintenance Hours.Because planned maintenance costs significantly less than corrective or emergency maintenance, a higher PMP leads to major savings for the company. 5 Key Concepts For Every Chief Operating Officer As a biproduct, a high PMP will also lead to better manpower planning, more efficient scheduling, and longer equipment runtimes. Most preventative maintenance advocates recommend a target PMP of 85 percent or higher.

With innovation as a key driver, Plastipak operates at more than 50 sites across the globe. Their affiliate companies are Clean Tech, which recycles over 200 million pounds of plastic per year; and Whiteline Express, a trucking and logistics management company that logs over 25 million miles a year. Leo Alaniz is the Chief Operating Officer of Investments in Wealth Management at Northern Trust. He first joined the company in 2011 as Head of Strategy and Global Marketing, Corporate & Institutional Services. Northern Trust is a preeminent global financial institution that provides asset servicing, investment management and wealth management services for institutions, high-net-worth individuals and families. For more than a century, Northern Trust has built a legacy of outstanding service, expertise and integrity for its client franchise across its global network.

Showcasing rare and fascinating artifacts spanning 3,500 years of history, the museum offers visitors an immersive and personalized experience with the Bible, and its ongoing impact on the world around us. Mario Cernadas has been in the restaurant industry for more than 30 years. He started his career washing dishes and cleaning bathrooms while attending the University of Alabama. Over the years, Cernadas worked his way up through the industry and was later entrusted as the COO and CEO of various national brands. Cernadas currently serves as the Chief Operating Officer of Ojos Locos Sports Cantina.

Develop leadership skills

Networking — Your ability to rise to the C-level broadly hinges on who you know. That’s especially true with positions like the COO, where you’ll be chosen based on how well your personality and specific skills complement the CEO. Developing a business strategy requires that a CEO be many steps ahead of the general public in seeing and understanding how trends may evolve. In many organizations, the Board will have final authority on hiring decisions at the C-level, but, in most instances, the board actually defers to the recommendation of the CEO. A bonus may also be paid based on the performance of the organization, as specified in the Chief Operating Officer’s annual performance agreement, such as reduced product cost or reductions in cycle-time.

Earlier in her career she worked with Longhorn LULAC and served as the president and board member. Tule-Romain graduated from Southern Methodist University with a doctorate in education and master of education, and from The University of Texas at Austin with an undergraduate degree in political science and government. Pines first got his start in 1973 as a teacher at Friends School of Baltimore. From there, he went on to The Breakthrough Foundation, before eventually rising to become the executive director at The Foundation for the Future of Youth, his most recent position prior to joining CanopyLAB. Pines graduated from The Johns Hopkins University with a master’s degree in psychology and education and from Lake Forest College with undergraduate degrees in sociology, anthropology, and education. Donovan Campbell is the Executive Vice President and General Manager of Accolade Care Solutions, an innovative virtual care service providing patients access to integrated primary and mental health care via app or web. Previously, Campbell was COO of 2nd.MD from 2018 through its acquisition by Accolade in 2021.